22-11-2024 13:20 - edited 22-11-2024 14:03
22-11-2024 13:20 - edited 22-11-2024 14:03
Upgraded via switch on the 9th November it did say it would be an upto 3 week delay in the order being sent out
Its only day 13 so i won't bother contacting CS just yet
has anyone else ordered the Pixel fold 9 and waiting if so how long did you wait ?
I've checked other firms EE Google store argos amongst others with all having stock ready for next day delivery. i wondered why o2 were having problems sourcing stock when no other company seems to be.
22-11-2024 14:17
22-11-2024 14:17
Probably because o2 have sold out of their allocation from Google, due to the Black Friday deals, obviously EE havent and are a lot more expensive than o2's current deal.
Google always prioritise there own stock..
A few solutions, cancel your order pay off the device plan and order from EE or buy direct from Google either upfront or via finance...
You will get it once o2 have stock, which is dependent on when Google send them the stock...
22-11-2024 15:13
22-11-2024 15:13
thanks for your reply
They revised the offers they have on the Google fold 9 without any stock being available thats bad business practice IMO. I had been looking out for an updated google fold switch up offer so noticed the new deal the same day and ordered.
I won't be purchasing either through EE or google as i'm using switch up thats the advantage you can swap a mobile phone after 90 days.
I'll wait for the 3 weeks delay which ends on the 30th november and contact them if its not been delivered.
The post was more to see if anyone else ordered and how long they waited for it.
24-11-2024 23:07
24-11-2024 23:07
I'm in the same boat
Ordered mine 8 days ago, with a "up to 3 weeks" delivery. However, no definitive date on my order yet.
Any news on yours?
25-11-2024 09:11
25-11-2024 09:11
Nope no news as yet
my 21 days ends on saturday so i'll probably contact them friday
I've had dealings with o2 CS before it can be very frustrating as they don't actually know anything they just read from a script and will fob you off to a store which can't do anything.
I have a feeling this will be left in limbo and they won't get any stock and will eventually get cancelled.
Its bizare how a company can put a new offer out for a mobile phone but have no stock to fullfill it
25-11-2024 20:21
25-11-2024 20:21
If your 21 days ends on Saturday @gadget, I would be inclined to give it until Monday and then contact the O2 sales' team via social media :-
Facebook : https://o2uk.co/O2CFB
X (previously known as Twitter) : https://o2uk.co/O2CTW
Instagram : https://o2uk.co/O2CIG
The social media team are based in the UK and have a track record for solving customer problems. 👍
26-11-2024 05:30 - edited 26-11-2024 05:35
26-11-2024 05:30 - edited 26-11-2024 05:35
Update
well my order is on its way so thats day 17
hopefully this means o2 are getting stock now and you should gets yours shortly.
just looked at the google fold 9 order page and it now says upto 4 week delay for anyone ordering today so thats increased overnight expect to wait that long for any customers looking to order it now they must have decent back orders to fulfill
26-11-2024 08:44
Mine shipped last night as well (ordered 11/13). Seems they are still getting stock, just not enough to keep up with the sales. I was actually a day or two away from cancelling after seeing some of the posts on here. Glad I waited!