PAC code and sim switching

[RachelMcBrien]

Hello. I was with Vodafone and got a pac code to keep my number when I switched to o2. But my number never switched over to o2. Where is this number? 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[madasaf1sh]

@RachelMcBrien 

You will need to ask Customer Services on 0344 809 0202 or 202 from your o2 phone, as no one on this CUSTOMER TO CUSTOMER community will know.. 

But did you give the PAC Code to o2, and did they confirm as date for porting.. 

***FLAGGED FOR NUMBER IN POST****

[Bambino]

@RachelMcBrien Also see this guide: Migration & porting into O2 - O2 Community

[gmarkj]

Does your Vodafone sim still work? Then the number never moved.

o2 seems to struggle with ports and PACs when ordering.

See if the PAC is still active - see this guide for help @RachelMcBrien 

Guide: Migration & porting into O2  

[Oxonian]

The number that you flagged @madasaf1sh is still visible ; and it is now too late for OP to edit her post. 

[MI5]

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@RachelMcBrien wrote:

Where is this number? The number was ***********

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If you call the number, what response do you get?