Ofcom outlines plans to improve mobile switching.

[Anonymous]

Ofcom outlines plans to improve mobile switching.

”28 July 2015

Ofcom is today outlining options to make it easier for consumers to change their mobile phone provider.

Consumers currently face different processes for switching mobile provider, depending on whether they wish to keep their existing mobile phone number.

Ofcom is concerned these processes may cause confusion and increase the perception that switching is hard, meaning consumers may miss out on the best deals.

Today's consultation seeks views on a range of mobile switching options“

Ofcom Link : http://consumers.ofcom.org.uk/news/ofcom-outines-mobile-switching-plans/

Any introduced process is a Welcomed one to help with the process.

[Cleoriff]

Hi @Anonymous Firstly welcome to the forum

(I have noticed you posting over the past couple of days......)

Thanks for the heads up about Ofcoms plans...

Edited to add...there is a thread here where you can introduce yourself to us all http://community.o2.co.uk/t5/Welcome-News/Introduce-yourself/td-p/244699/highlight/true/page/97

[jonsie]

We have seen many instances where the customer is stuck as a middle man, contacting both the new and the originating networks. If the onus is to be put solely onto the new provider that would be a step forward.