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I've been watching the @O2 Twittersphere, for the #O2Surprises hashtag, quel surprise!
What do you reckon is in the famous blue O2 box?
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Definitely random:
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But also weighted a little bit...
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I must tweet them tomorrow and remind them that I exist.....although I've been paying them for 20 years!!
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I got up in a bad mood so will say I think it's discriminatory. 
Why only folk with twitter accounts (who probably make a nuisance of themselves anyway?)
Why not rock up here on this forum and give out a few #O2surprises to folk who deserve them more ?
As @Chris_K is part of the Social Media team, so I will ask him...
@Cleoriff wrote:I got up in a bad mood so will say I think it's discriminatory.
Why only folk with twitter accounts (who probably make a nuisance of themselves anyway?)
Why not rock up here on this forum and give out a few #O2surprises to folk who deserve them more ?
As @Chris_K is part of the Social Media team, so I will ask him...
I agree with you @Cleoriff thank you for saying what you have above ^ ^ ^
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@Cleoriff wrote:
I got up in a bad mood so will say I think it's discriminatory.
Why only folk with twitter accounts (who probably make a nuisance of themselves anyway?)
Why not rock up here on this forum and give out a few #O2surprises to folk who deserve them more ?
As @Chris_K is part of the Social Media team, so I will ask him...
So, to clear up some confusion - O2 Surprise & Delight's are entirely random, there's no secret or guaranteed way to get them, and it's not confined to just Twitter and/or Facebook. Even customers that call our customer services have been surprised in various means.
It's really not about 'deserving' them - especially here on the O2 Community, where we have a monthly rewards system to reward members for their contributions... It's supposed to be a genuine surprise, rather than you knowing you've done something to 'deserve' or expect one. But, never say never - though any S&D's we do, we'd do in a way that it's truly a surprise.
Okay okay, so the real secret to getting a coveted O2 Surprise & Delight box is to follow these steps in precise order:
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Well the postman has been today and guess what....?
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@jonsie wrote:Well the postman has been today and guess what....?
You were surprised with nowt 
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@jonsie wrote:
Well the postman has been today and guess what....?
Maybe one day... Just make sure you follow our steps to be in for a chance 
