Galaxy Note 7 Charger Problems? - Page 4

Bambino · ‎31-08-2016

Samsung suspends shipments.

https://bgr.com/2016/08/31/galaxy-note-7-explosions/

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MI5 · ‎02-09-2016

Official O2 statement here http://community.o2.co.uk/t5/Welcome-News/Samsung-Galaxy-Note7-Update-from-O2/td-p/994953

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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jonsie · ‎02-09-2016

I strongly recommend that you return any Note7 you have bought and get a full refund until the problem is resolved. Don't delay, do it now..

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MI5 · ‎02-09-2016

I very much doubt customers will get a choice.
Samsung will demand they are returned until the problem is resolved.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-09-2016

Just noticed an advert for Samsung on TV. It was showing the Paralympians...(with links to Samsung) At the end the picture displayed was...

Samsung S7 Edge....and the Note 7.... with the words 'The gold standard in elegance'......

Veritas Numquam Perit

MI5 · ‎02-09-2016

Official sponsors.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎02-09-2016

As it seems not all Note 7s have been fitted with the faulty batteries, I presume Samsung are assembling a list of those affected prior to a recall.

Suspending sales wouldn't appear to be enough as regards safety.

"My life is a facsimile of a sham"

MI5 · ‎02-09-2016

They would normally have at least 2 or 3 battery supplying locations, so it depends if it is a design or manufacturing fault as the whether they need to recall just some or all of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎03-09-2016

Biggest winners. CEX / ENVIROPHONE etc.
They will soon have stock of brand new replacements direct from Samsung and I'm sure price will reflect that...

Cleoriff · ‎03-09-2016

@viridis wrote:
Biggest winners. CEX / ENVIROPHONE etc.
They will soon have stock of brand new replacements direct from Samsung and I'm sure price will reflect that...

How soon is soon @viridis?

Veritas Numquam Perit

viridis · ‎03-09-2016

Well, could be a week, could be 2 months.
Who knows