EE rebuked over 'misleading' UK mobile coverage maps

17-10-2013 19:48 - edited 17-10-2013 19:51
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17-10-2013 19:48 - edited 17-10-2013 19:51
EE rebuked over 'misleading' UK mobile coverage maps
"The Advertising Standards Authority has ordered EE to change its mobile coverage checker after a customer complained it had wrongly told him he would receive excellent service in his area."
Ive always found O2's Service Status Checker to be fine when i've had to use it.
Source : BBC News.
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on 17-10-2013 19:53

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 17-10-2013 20:56
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on 17-10-2013 20:56
@Anonymous wrote:EE rebuked over 'misleading' UK mobile coverage maps
"The Advertising Standards Authority has ordered EE to change its mobile coverage checker after a customer complained it had wrongly told him he would receive excellent service in his area."
Ive always found O2's Service Status Checker to be fine when i've had to use it.
Source : BBC News.
http://www.bbc.co.uk/news/technology-24564314
To be fair though O2's is actually WORSE!
Using my home postcode as an example, shows 5 bars full signal for 2G and 3G and good indoors and outdoors on the site...
Reality? A couple of bars of 2G indoors and outdoors at best, sometimes no service, no 3G at all (even outdoors) and none until I drive about a mile away
Reported it and told it is to do with the 4G improvements which will make the whole network better.
But 4G is not even planned for this area so they are 100% not working on the masts
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on 17-10-2013 23:13
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on 17-10-2013 23:13
The day a mobile signal changes from being a radio transmission into magic, you will see accurate coverage maps.
Where you get a signal one day can easily be a blank area the next.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 17-10-2013 23:28
perhard they should have in the small print - this is unpredictable due to ewoks, and other intergalactic issues not in control? or stop advertising these maps to be a chesker for your area? as they clearly are like entering the postcode lottery.
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on 17-10-2013 23:32
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on 17-10-2013 23:32
Very good.
O2 do cover this on the page:
This map is a prediction of outdoor coverage. Data reception and speeds may not be as good indoors or in a car. Radio-based mobile technologies can also be affected by local factors including buildings, trees and even weather conditions. This map is just a guide and does not guarantee signal coverage.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 17-10-2013 23:48
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on 17-10-2013 23:48
In other words....switch it on and good luck!!
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on 17-10-2013 23:54
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on 17-10-2013 23:54
Got it spot on there jonsie!
These maps will never be accurate though, a good guess at best.
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on 18-10-2013 06:32
O2's (low power) 3G signal is not bad here, the mast is around 1/2mile flat ground ATCF and in all but 2 rooms in the house.
Comparing with our local UHF repeater network which give out higher power that are greater distances from here and in elevated locations the results are similar in respect of the same 2 rooms on hand held equipment with superior aerial systems to mobile phones and certainly better receivers on both analogue and digital rx/tx signals.
I have found previously the O2 map to be reasonably accurate throughout the UK as we get into some very iffy locations and after around 12 months testing on a spare phone was one reason for my return to O2 after a period with another very large operator whose maps were suspect and optomisitic to say the least

on 18-10-2013 07:32
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on 18-10-2013 07:32

