E-sim not ativated

[Gisele_2002]

hi am my sim has not been activated and its asking me for SM-DP+address and activation code which i haven't got 

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2 

Another easier way is to call in an O2 store with photo ID (passport or driving license)