on 24-09-2023 20:18
Hi,
When I renewed my Virgin services, they've made me an O2 account as well, which I don't need and don't use at all and know no detail about it either. I don't ned it, but I've been paying for it for a while now and I will like to cancel it, as I don't think I have any benefits and I'm paying in vain.
on 24-09-2023 20:21
guide here to cancel
There may be fees to pay
Guide: Cancelling Your Contract
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202