on 25-06-2024 09:28 - last edited on 25-06-2024 12:54 by Kei-M_O2
I have been charged £8.00 for receiving calls while I was abroad.
I did not receive or answer any calls and has been charged ,£8
On my return I checked the numbers and found them to be scam numbers .
I am careful not to make calls and not to answer calls while I am abroad .
Can you please refund back the ,£ 8 on my charge account .
Unless I get a satisfactory response I shall stop my subscription with O2.
Can you also confirm that I am free to cancel my subscription anytime .
Thank you .
Yours Sincerely .
Gabriel [removed]
[mod edit: as this post is publicly viewable we'd ask that members don't post personal information. Thanks 😊]
on 25-06-2024 14:12
Guide: Cancelling Your Contract
Guide: How to find help & contact O2