Solved: bill payment over due

dan1795cheryl10 · ‎17-01-2022

hi there i am worried and struggling so hard without a job im unable to keep up with payments but i am trying to call all numbers for 02 but it wont let me ring so i really dont kno wot to do is there any chance someone can call me today on [removed personal number] or email dan021795**Personal info** thanks i really am worried and domt kno what to do from here

MI5 · ‎17-01-2022

@dan1795cheryl10

No one can call you from here, sorry.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Use Skype to call them Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎17-01-2022

@dan1795cheryl10

No one can call you from here, sorry.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

Use Skype to call them Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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