O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 22335 Views
  • 12 replies
  • 0 kudos

When to get queue skip wristband retrieval?

Hello, I will be attending an event at the O2 tomorrow and would like to inquire about the process of obtaining a wristband. Can I arrive at the venue and acquire the wristband on-site, or do I need to obtain it in advance? If advance retrieval is ne...

Marsha11 by Level 1: Joiner
  • 1514 Views
  • 7 replies
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Resolved! Competition win

I have received emails to inform me that I have won the recent Shogun competition with flights to Japan. I am hoping there is a contact for O2 priority who can contact me to actually verify this as I’m concerned of a scam and don’t want to get too ex...

Ryan9995 by Level 1: Joiner
  • 1788 Views
  • 7 replies
  • 0 kudos

Billing

Advisor needed to discuss my bill

Wozzer70 by Level 1: Joiner
  • 453 Views
  • 1 replies
  • 0 kudos

Smart delay

Where do I find the smart delay code in the priority app so that I can enter it on the website to validate my flight? I've looked at the smart delay faqs page but I still can't find where I request the code starting V....

s_m_d_200 by Level 1: Joiner
  • 4610 Views
  • 5 replies
  • 0 kudos

Resolved! Where do I get my priority code for SmarDelay

Where can I find or get my priority code from? I am trying to register for SmartDelay and its asks 'To help us identify you as a customer, we will need your Priority Code'. I have looked in the app nothing seems to stand out,

KezW by Level 1: Joiner
  • 3415 Views
  • 9 replies
  • 0 kudos

Resolved! Out of contract ported

Hi, I used the PAC obtained from O2 on the 26th Jan 2024, went to another provider. I still have not recieved my final bill but also have not recieved a bill for next month which should be taken out on the 5th March. Does this mean the DD taken out o...

Sabre by Level 1: Joiner
  • 544 Views
  • 1 replies
  • 0 kudos

iPhone

I ordered a new phone cause my old one is broken and I asked for a Samsung galaxy z fold 5 but says on my bills I got a iPhone 15and I haven't received it yet and I've been waiting almost a week and I'm through strated idk what to do