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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by • Former Staff
  • 23081 Views
  • 12 replies
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I’m trying to pay my bill

Hi, I'm Kiara. My phone number is +************. I'm attempting to log into my O2 account to pay my bill, but my service was cut off due to a late payment. Now, when I try to access my account, I need to enter a code, but I can't receive it because t...

Kiara1 by • Level 1: Joiner
  • 434 Views
  • 3 replies
  • 0 kudos

Unable to log in

I have tried to log in using the one time passcode but your service seemed to be struggling. Please rectify this asap

IV1 by • Level 1: Joiner
  • 344 Views
  • 1 replies
  • 0 kudos

Resolved! Code not received

HI, I do not receive a code sent to my phone number to log into my O2 priority accountIn the past I was Virgin Media customer and since then haven't changed my SIM - could that be an issue?

Pav3 by • Level 1: Joiner
  • 1154 Views
  • 2 replies
  • 0 kudos

O2 roaming not working

Hey My roaming isn’t working despite still having credit left and being in an included country (switzerland) can you help

23- by • Level 1: Joiner
  • 618 Views
  • 2 replies
  • 0 kudos

02 Priority

Cannot upload on my phone . Despite trying couple of times with code etc

Qu21 by • Level 1: Joiner
  • 287 Views
  • 1 replies
  • 0 kudos

Unable to log into the O2 Priority App

I have been trying to log into the O2 Priority app on my Apple phone but once I have received and entered the code I get to my mobile number I am met with a short video that then puts me back to the log in screen. This happens every time I attempt to...

no network

My line was port from Lebara to o2 for the past 2days and up till now I cannot use my phone

ebbie by • Level 1: Joiner
  • 372 Views
  • 1 replies
  • 0 kudos

O2 priority tickets VUE

Hello, just wondering. If I buy o2 priority Vue tickets for this week commencing Monday 5th August. Can I use these to book for Sunday 18th of August?(the following week) Or can vouchers only be used for vue showings within the same week. Thanks in a...

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