O2 Priority
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Forum Posts

We're looking for O2 Priority Research Panelists!

Hello all, hope you're having a good week so far! At O2 we're constantly trying to improve our products with input from our customers. You might have noticed (or even been a part of) some of our various beta trials and product development initiatives...

Martin-O2 by Community Manager
  • 25 replies
  • 2 kudos

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
  • 11 replies
  • 0 kudos

Resolved! O2 priority help

I’ve tried to make a spaseekers booking through the O2 priority app. The app crashed though and I couldn’t complete the transaction. When I’ve started again it’s now telling me the code has been used, which obviously it hasn’t because the app crashed...

Sharon10 by Level 1: Joiner
  • 1 replies
  • 0 kudos

O2 Priority app free hot or cold drink.

Hi there,I don’t really use my O2 Priority free hot drink offer that often. However, I went in the other day and they said that I could only get an iced latte or iced Americano if I wanted a cold drink on the O2 Priority app. She spoke with a foreign...

Resolved! Discount Voucher didn't work, paid the bill

Hey! I recently got a deal from Virgin Media for broadband, and got a call from O2 to add a sim card to my deal and I agreed. In my Virgin bundle deal, I had a voucher and I wasn't going to pay any bills for around 2 and a half months. But today O2 c...

Resolved! Refund

I want to make refund I make payment for the phone by O2 Telefonica Company for the iPhone and I didn’t get anything I want refund for that payment

Nisha_92 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! bill payment over due

hi there i am worried and struggling so hard without a job im unable to keep up with payments but i am trying to call all numbers for 02 but it wont let me ring so i really dont kno wot to do is there any chance someone can call me today on [removed ...

Unlocking phone while abroad

Hi, I have an iPhone that I currently use abroad. I want to remove the carrier lock from my phone but the response from O2 was that as the phone is not available through the O2 network, they cannot unlock it. Other providers are able to send an unloc...

Derek70 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! O2 priority

I try to login to O2 priority (first time), enter my iPads mobile number, it tells me I will receive two codes to log in but I don’t receive any text messages! Help!

Meg1995 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Upcoming Priority Offers: 13th January Onwards

Hi everyone!New year, new goals. New chances to attend those missed live shows. New trips to plan. Let's check some new offers below: New year. New motivation Whatever your fitness goals for 2022, hit the ground running (or pumping or swimming or str...

RafaC by Community Manager
  • 2 replies
  • 1 kudos

Resolved! Kathleen

Adding a sim that's in a cctv camera