Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

02 keeping my Deposits for items cancelled

Ordered a Meta and deposit taken from bank of £90 , Then told it was cancelled, enquired and was told to retry a deposit will be refunded, Paid another £120 to 02 from my bank account, but again the item was refused me because I had an IPad coming fr...

O2 priority queue and blue bar codes not appearing

I clicked to the priority queue option and use now for tonight’s Paul McCartney gig. I have the show your code screen but no code. Same has happened with level 1 bar entry. Code was generated for 20% off drinks but presumably I can’t use this if I ca...

Priority Snow globe not working

Just reports an error.

Resolved! Railcard offer not working 26-30 railcard

HiPlease can you tell me why the 26-30 £10 railcard offer is not working? I'm assuming this is a mistake because every other railcard is listed in the T&C's? And if not - why are we being penalised as 26-30 year olds? It isn’t fair Thanks,Christina

Snow Globe Greggs prize

Hi. I won a Greggs voucher in the snow globe. Now I want to use it, where do I find the voucher?

Resolved! Handmade tree decoration

HiI need a valid code to order mine. Company are willing to still take my order so long as 02 can give me a working code. Mine just kept saying used when I hadn't made my order. Please can you help?

Handmade Christmas Co. Code didn’t paste and I was charge full price

Handmade Christmas Co. Say they will refund the value if i supply codes x2.Please would the O2 Priority team send me 2 codes to resolve issue.many thanks

Resolved! Railcard offer

I’ve tried daily to obtain this offer….”1000 codes released daily at 9am” yet logging on from 8:50 daily still shows “out of stock”????

Resolved! Priority - 4 numbers one account

I have 4 numbers for my family on one account. It now seems that priority perks are all linked and I can only use one between the 4 of us. I don't recall this being the case before, as we were all able to claim the old Greggs freebies each per week. ...

rail card offer

i bought a rsail card in Oct but its nowhere to be found I thought it was in my train line app HELP

O2

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