Get Help with O2 Priority

FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

How to switch between lines on Priority

Hi, my mum recently broke her phone so I gave her my old one + transferred her SIM into it. However, her O2 priority app still seems to be attached to my phone number instead of hers (meaning that if I activate an offer it appears on her phone as wel...

Amazon Prime Link Expired

I got an email to activate my Amazon Prime Extra and the link expired, I'd like to get a new link but I can't seem to find where to ask for it?

Railcard offer code not working

Hi, I have been lucky enough to actually get a code for the £10 railcard.However when I am adding it to the promo code box on the railcard application page it keeps giving me a message that “The code entered is a master (trigger) code or not a code i...

Priority Railcard code

I got a priority Railcard code and stupidly bought the wrong Railcard!It has been refunded by network rail but now I can't reuse the code to get the correct Railcard as the same code appears in my priority screen as used. Can it be reactivated or rem...

Resolved! Can’t sign in to priority

Hello, when I sign in to my priority app it says an unexpected error has occurred, and when I tried again it says they won’t send me any more verification codes. PLEASE HELP I NEED TO BUY TICKETS

Resolved! O2 pr

Tried to get onto the app, but apparently it has just been updated? It will not allow me to log in?

O2 priority app not working

Hi, I’m trying to login to my priority app on my iPhone after just installing the new update. When I try to login with O2 like usual I am redirected to a page that immediately fails. Same when I try on a web browser, I have uninstalled and reinstalle...

Resolved! 02 priority saving an offer

HelloI was interested in taking up the offer of a £10 railcard , available from 9am each day .so at 9am I clicked on the save tab on the railcard offer thinking I have saved the code to use at a later date as I didn’t want to use the code immediately...

Priority

It appears 3 of my family 'phones are linked as one on Priority. When an offer is used on one 'phone, it automatically appears used on the other 'phones. Tried deleting the App and reinstating with each different 'phone number, but to no avail. Is th...

Larkin Poe presale

Struggling to access today's presale for Larkin Poe. I click on the get tickets but it just tells me the presale is happening now with no way to buy tickets?

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