O2 Priority
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FAQs: O2 Priority board

Hi everyone, Welcome to our Priority forum board. Here's some info to get you started: Need help with Priority? This board is here for you to ask questions from other community members and receive answers on everything that you might need help with r...

Marjo by Former Staff
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  • 12 replies
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O2 Priority

This is my first time using O2 priority for some reason the app isn't working on my phone but I can access on my laptop. If I buy tickets on website, are tickets by email or in the O2 app?Thanks

L00pyL0u by Level 1: Joiner
  • 542 Views
  • 1 replies
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Resolved! Vue ecodes not arrived

I bought 2 for £9 codes at 10.43 and got the "order received" email, over 30mins later and ive still not received the codes to book my tickets. Ive been checking my inbox and spam, but nothing. Any ideas?

Mellaggan by Level 1: Joiner
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  • 6 replies
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Resolved! Priority

I have been trying to log in to my O2 priority app. I enter my phone number & it says it's sent 2 messages but I don't receive any. I press resend and still nothing. I've uninstalled and reinstalled the app but the same thing. It was alright in Octob...

Resolved! lost phone

Trying to purchase a new phone on the website as I've lost my phone, however it is asking me for a code that will be sent to my phone, which I don't have as it's lost.

Resolved! Peter Kay tickets

Hiw do I sign in to get priority sale tickets for peter kay

LadyP1 by Level 1: Joiner
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  • 1 replies
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Unable to reset O2 priority Password

I have tried countless times this morning but had no luck in resetting my o2 priority password - I don’t seem to get a pw reset link no matter how many times I try.

NP11 by Level 1: Joiner
  • 420 Views
  • 1 replies
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Resolved! Vue Cinema, 2 tickets for £9 issue

Hey, I bought the 2 tickets for £9 offer, I never had any issues with it. Today, when I'm trying to book it, I add two seats and each time I add the code it adds an additional one on. Tried on the phone, there I put in the codes and they didn't take ...

mariacii by Level 1: Joiner
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Greggs £1 hot drink offer - a couple of questions

Firstly - the Priority T&Cs imply that it's possible to scan the Priority app followed by the Greggs app, but when I tried the Greggs transaction failed, Secondly (related to the above) - can the Priority £1 hot drink count towards the Greggs loyalty...

GLR by Level 1: Joiner
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  • 5 replies
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How to switch between lines on Priority

Hi, my mum recently broke her phone so I gave her my old one + transferred her SIM into it. However, her O2 priority app still seems to be attached to my phone number instead of hers (meaning that if I activate an offer it appears on her phone as wel...