cancel
Showing results for 
Search instead for 
Did you mean: 

Waiting for sim cards for a new account

Alan127
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I changed to o2 and was told 3 days to get two new sims but have received nothing yet. Alan  Miller.

Message 1 of 3
58 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 146844 Posts
  • 636 Topics
  • 28259 Solutions
Registered:

@Alan127 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
52 Views

Enlli
Level 66: Unequalled
  • 7093 Posts
  • 51 Topics
  • 1586 Solutions
Registered:

Physical SIM cards go out Royal Mail and are subject to their timing.

ESIMS are delivered through MyO2 

If you need to check

Looks like you should contact the sales team as they can help with that – message them on Social Media if yo can - on Facebook (https://o2uk.co/O2CFB) , 

 Twitter (https://o2uk.co/O2CTW) or 

 Instagram (https://o2uk.co/O2CIG)

 

Or you can call them on 0800 081 0255, free from any phone or landline or via Guide: A Guide to Skype - best time to try calling is around 08:10am.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
52 Views