Unable to open O2 Priority app

[jmc67]

Unable to open O2 Priority app.Tried deleting cache and then data,to no avail

[pgn]

The app can be fussy - try using a browser to get to priority.o2.co.uk, @jmc67 - good luck!

[Jackoc94]

Same here, s23 plus, seems like an issue on new models. Factory resetting the phone works if you dont reinstall the apps from a backup, but I'm not in a position to do this at the moment. 

[Fred1967]

Just done an update on my S21 and my O2 priority app has stopped working. 

[Cleoriff]

@Fred1967 

Delete the app and reinstall. Then reboot your phone. See if that helps.

[pgn]

Also in addition to @Cleoriff's advice above, there is the web version of Priority, accessible via any browser, as per the updates in the Forum O2 Priority topic area: "To see all the current offers, check out the Priority offers website or check out the priority app.", @jmc67