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Tile mate

geordiepaul
Level 1: Joiner
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Who else received a tile mate an ordered champagne and then you contact them and they say you ordered the non alcohol option when you didn't
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MI5
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There's been a few..
Our community team are helping so I'll tag @EmilieT for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Message 2 of 12
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Anonymous
Not applicable

@geordiepaul Search this forum & you’ll find many similar threads. @EmilieT @Marjo another one 

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viridis
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Where are people seeing this offer?
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MI5
Level 94: Supreme
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Priority I think?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 12
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viridis
Level 56: Guvnor
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Ahh, explains it
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Anonymous
Not applicable

Think it’s a priority offer as I’ve seen people on Twitter saying they had got champagne from O2

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MI5
Level 94: Supreme
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Yep wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
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EmilieT
Former Staff
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Hey @geordiepaul, sorry to hear you didn't receive what you expected - I'll drop you a Private Message now so we can try and help you get this sorted shortly slight_smile

 

Cheers @MI5 and @Anonymous for the mentions!

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Message 9 of 12
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madasaf1sh
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For me it was a text message thanking me for being a customer for a long time, that directed me to Priority so it wasnt a Priority Offer, more of a customer thank you. 

For me it was tick box on a form on priority.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 10 of 12
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