Tile mate

geordiepaul · ‎30-10-2018

Who else received a tile mate an ordered champagne and then you contact them and they say you ordered the non alcohol option when you didn't

MI5 · ‎30-10-2018

There's been a few..
Our community team are helping so I'll tag @EmilieT for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎30-10-2018

@geordiepaul Search this forum & you’ll find many similar threads. @EmilieT @Marjo another one

viridis · ‎30-10-2018

Where are people seeing this offer?

MI5 · ‎30-10-2018

Priority I think?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎30-10-2018

Ahh, explains it

Anonymous · ‎30-10-2018

Think it’s a priority offer as I’ve seen people on Twitter saying they had got champagne from O2

MI5 · ‎30-10-2018

Yep

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎30-10-2018

Hey @geordiepaul, sorry to hear you didn't receive what you expected - I'll drop you a Private Message now so we can try and help you get this sorted shortly

Cheers @MI5 and @Anonymous for the mentions!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

madasaf1sh · ‎30-10-2018

For me it was a text message thanking me for being a customer for a long time, that directed me to Priority so it wasnt a Priority Offer, more of a customer thank you.

For me it was tick box on a form on priority.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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