Priority tickets

[Em228]

Hello how can I book priority tickets for disabled access. How does it work? I need a disabled ticket and free career ticket and 1 ticket for another person 

[MI5]

@Em228 

You need to call to buy disabled access tickets due to the variations in venues. 

Previous answer from O2 here https://community.o2.co.uk/t5/Access-For-All/Disabled-access-tickets/m-p/1119618#M6

[madasaf1sh]

@Em228 

You should be able to find them in the App, if not you will need to speak to the ticket vendor. 

The FAQ's have full details https://priority.o2.co.uk/faq

[Em228]

I can’t seem to find a number 

[Em228]

Can’t find a number 

[MI5 · Accepted solution]

@Em228 

Disabled access tickets are usually offered online and over the phone. Call or chat to the venue access team ahead of time to get advice on the tickets that will match your access needs. Generally, it is only the wheelchair access platforms that are offered online, but that can change depending on the event layout. We want you to enjoy the event as much as possible, so check in with the team before you purchase tickets.

The O2 Access Team can be reached on:
- Accessible bookings and general information: 020 8463 3359
- Typetext call for accessible bookings or general information: 1800102084633359
- SignVideo - http://theo2arena.signvideo.net/ - book tickets, or get general information, via BSL video chat relay
- Live Chat - theo2.chat/live_agent – for general information only, you cannot book tickets through live chat
- For email enquires please contact access@theo2.co.uk – you cannot book tickets via email
- For all other accessibility enquires please visit https://www.theo2.co.uk/accessibility