Priority tickets question re refunds/resell

[tomek]

Hi 

Apologies if this is a basic question but i'm only a recent sign up to o2 after years with 3.

Re the buying of tickets with the priority app..

If for some reason we couldn't make the event after purchasing a ticket, can we cancel, or do we have to resell via ticketmaster ?

We've recently bought some tickets for an event in the next few months, but we're waiting on leave to be granted in our jobs - if we can't get leave, i'm just checking what our options are..

Thanks for any advice..

[madasaf1sh · Accepted solution]

@tomek

It all depends on the terms set by the promoter for the tickets, so will allow resale some wont so check what the event promoter says, a that is what o2 priority tickets will lose.