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Priority app update to Android 8 and above

C2021
Level 1: Joiner
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‎26-08-2021 18:48

‎26-08-2021 18:48

I have just had a message from O2 to say that there is an update to the Priority app and phones must be updated to Android 8.0.0 or later but mine cannot update to that system.   

I really think this is unfair to just send a message and my Priority app is now no longer working.

It does say that I can still access  Priority online but that doesn't help with using the app on the mobile. 😠

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jonsie
Level 94: Supreme
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‎26-08-2021 18:52

‎26-08-2021 18:52

It's unfortunate  I'm afraid

They call it progress with new features and a new design which older operating systems aren't able to access

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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‎26-08-2021 19:27

‎26-08-2021 19:27

@C2021 

You can still access it on mobile through the web page in your browser. 

https://priority.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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