on 23-02-2018 14:42
Hello
Wondering whether anyone can help.
For the past 3 days a red coloured No. 1 figure has appeared on the right-hand side of my iphone o2 Priority Moments app screen.
Have checked whether there are any messages, but there appear to be none.
Can anyone please advise how i can get rid of this?
Thank you
Solved! Go to Solution.
on 03-03-2018 07:40
on 03-03-2018 07:40
on 03-03-2018 07:59
on 03-03-2018 07:59
@frankie805wrote:
Thanks everyone for your help.
Both issues regarding red coloured message and download error message now seem to be resolved.
Very grateful for your help. Best wishes, Frankie
Good to hear @frankie805 Lets hope the promised fix by the team has now sorted the issue for others who were having problems with Priority.
Veritas Numquam Perit
on 03-03-2018 08:51
on 03-03-2018 08:51
on 03-03-2018 09:44
on 03-03-2018 09:44
on 03-03-2018 09:54
on 03-03-2018 09:54
on 03-03-2018 10:07
on 03-03-2018 10:07
@frankie805wrote:
Everyone has been very helpful and friendly, thanks very much.
That's what we are here for @frankie805
Veritas Numquam Perit
on 08-03-2018 12:20
on 08-03-2018 12:20
I'm really pleased this got sorted for you @frankie805! I know how annoying those persistent notifications can be.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 08-03-2018 13:15
on 08-03-2018 13:15
The problem has definitely disappeared now.
Everyone has been very helpful, thank you.
on 08-03-2018 14:51
on 08-03-2018 14:51
Awesome @frankie805! And great job to everyone for chipping in on this one.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?