O2 Priority PreSale Ticket Issue

[cool_daz]

Hi, 

I am trying for the first time to access PreSale tickets. 

The Event is for:  Imagine Dragons: LOOM World Tour.

When I click on 'Get Tickets' via the link: Ticket Details - Priority (o2.co.uk)

it brings me to Ticketmaster.

However, on Ticketmaster it tells me:

Happening now

Priority from O2

However, there is no option to purchase any tickets. 

I get this same issue on the web or on the phone. 

I have tried uninstalling and reinstalling the Priority App on the phone but no joy.  

I have cleared the cache, also no joy. 

Any help would be greatly appreciated   

Thank-you

[madasaf1sh]

@cool_daz 

Best thing to do is contact Ticket Master direct, as it could be all pre sale tickets have been sold.

[cool_daz]

Hey, 

Thank-you for the response. 

As a further test, I have tried other artists (Jamie Webster; Michael Ball & Alfie Boe: Together At Home) that have their PreSale happening now also but I get the same issue (there is no option to purchase any tickets).

Thanks, 

[AshSA]

Same here 😞

[madasaf1sh]

Sounds like a problem with the Ticket Sellers, as all o2 do is pass you to them to search and book the seats.. So might be worth using X to message Ticket Master or AXS (whoever the ticket seller is )

[Arron96]

Same issue! Tells me tickets are on sale but no option to buy them 

[Cleoriff]

@Arron96 

The pre sale tickets are probably all used up. Contact the ticket seller to check.