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O2 Priority PreSale Ticket Issue

cool_daz
Level 1: Joiner
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Registered:

Hi, 

 

I am trying for the first time to access PreSale tickets. 

The Event is for:  Imagine Dragons: LOOM World Tour.

 

When I click on 'Get Tickets' via the link: Ticket Details - Priority (o2.co.uk)

it brings me to Ticketmaster.

 

However, on Ticketmaster it tells me:

Happening now

Priority from O2

 

However, there is no option to purchase any tickets. 

I get this same issue on the web or on the phone. 

I have tried uninstalling and reinstalling the Priority App on the phone but no joy.  

I have cleared the cache, also no joy. 

 

Any help would be greatly appreciated   slight_smile

 

Thank-you slight_smile

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madasaf1sh
Level 77: Grand Master
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Registered:

@cool_daz 

 

Best thing to do is contact Ticket Master direct, as it could be all pre sale tickets have been sold.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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cool_daz
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Hey, 

Thank-you for the response. 

As a further test, I have tried other artists (Jamie Webster; Michael Ball & Alfie Boe: Together At Home) that have their PreSale happening now also but I get the same issue (there is no option to purchase any tickets).

Thanks, 

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AshSA
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Same here 😞

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madasaf1sh
Level 77: Grand Master
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Registered:

Sounds like a problem with the Ticket Sellers, as all o2 do is pass you to them to search and book the seats.. So might be worth using X to message Ticket Master or AXS (whoever the ticket seller is )

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 7
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Arron96
Level 1: Joiner
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Same issue! Tells me tickets are on sale but no option to buy them 

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Cleoriff
Level 94: Supreme
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@Arron96 

The pre sale tickets are probably all used up. Contact the ticket seller to check.

Veritas Numquam Perit

Girl in a jacket
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