Pizza Express gift card

[Nina1987]

Hi, I won a £20 Pizza Express gift card on the Blue Monday competition on Monday 28/04. I filled my details in and it said I would receive an email immediately with my voucher. I never received an email, I have checked my junk folder and my main inbox and haven’t received anything. Can anyone point me in the right direction of an email address or contact number for O2 Priority so I can chase it up? Thanks in advance x

 

[madasaf1sh]

@Nina1987 

No need to raise a new thread, as your post will be seen and im sure it will be replied to. 

There is no email address or phone number to contact o2 priority... all the o2 contact details are here Guide: How to find help & contact O2 

[Nina1987]

Tbh I’ve never used this community thread thing before so wasn’t sure how it works or if the post made by someone else was ‘closed’. The guy from O2 resolved the original posters issue with her voucher via a private message so there was no real ‘how to’ answer given on the thread.

Thank for your help

[Oxonian]

Has this been sorted yet @Nina1987 ?

The "guy from O2" is actually @Dave-O2 and might well be prepared to help you when he returns to work on Tuesday.   

[ukboi86]

There must be a issue with the prize as I'm having the same issue.

[Laurab892]

Iam also having this same problem. 

[Oxonian]

@ukboi86 

@Laurab892 

You have been provided with a way forward (above) that involves contacting O2 Customer Service ; and @Dave-O2 might be able to help tomorrow (Tuesday). 👍

[Dave-O2 · Accepted solution]

Thanks for the tag @Oxonian 

@Laurab892, @ukboi86 Can you please drop me a PM with your mobile number and the email address linked to your Priority account?

[ukboi86]

All sent thank you

[patrickbarker]

Hi Dave, I won a Pizza Express voucher and have a Hotmail email address. I don’t have Twitter so how do I PM you?