on 17-05-2018 11:35
Hi, I tried to get registered in O2 priority's app.
I wrote my phone number, sent the MOMENTS message to the number: 50202, but the pin never came. It just came a text message saying this:
"O2 Rewards: Sorry, we didn't get that. Please try again. Text REWARD to join O2 Rewards; SAVE to save rewards; CLAIM to claim Rewards; BALANCE to check balance and STOP to opt out."
Solved! Go to Solution.
17-05-2018 11:41 - edited 17-05-2018 11:43
First off I would delete the Priority app and reinstall. That usually fixes a lot of problems
Also take a look at the T's and C's here to make sure you are eligible
Edited to add a few FAQ's https://priority.o2.co.uk/faq
on 17-05-2018 11:45
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 17-05-2018 12:55
As said, you only need to install the app, open it, enter your mobile number and then O2 will text you a pin number to enter which will activate the app for you. So very easy.
on 18-05-2018 12:45
Welcome to the forum @Pauvalerof
Did the information above help you make some progress wih the Priority app or are you still stuck?
→ Access for You: Registration - Find out how to register for our Access for You service.
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