O2 Priorit

[DM91]

Is anyone else having problems accessing the O2 Priority App?

I have had the App for years, not made any changes to my phone or number and have put the one time passcode they sent to sign in but it keep reverting back to the sign in page

[Cleoriff]

Hi @DM91 

I would suggest deleting the app and reinstalling. It's being updated so a reinstall might bring in the new version.

[DM91]

Hi

already tried to delete and reinstall the App but unfortunately getting the same issue

[Cleoriff]

@DM91 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[RafaC · Accepted solution]

Hey @DM91 we were informed that there was an issue with the app this morning but now it should be back on.