No codes left after winning

Boneeeey · ‎02-09-2025

I won Your weekend treats with M&S but when I click on the unique prize link it shows no codes available. Please help

MI5 · ‎02-09-2025

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎02-09-2025

@Boneeeey

There is only a certain number of codes and once they are gone there are none left.

You are going to have to contact o2 Guide: How to find help & contact O2 or the provider of the offer which will be in the details of the prize

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Lg_ · ‎02-09-2025

Surely the system isn't set up to tell people they've won when all the prizes have been redeemed?!

MI5 · ‎02-09-2025

@Lg_ wrote:
Surely the system isn't set up to tell people they've won when all the prizes have been redeemed?!

You must be new to O2 ? 🤣

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-09-2025

It's not on though is it....

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-09-2025

Certainly not. But so are many, many other things.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-09-2025

Agreed 100%

Social Media Support ~ O2 Facebook MessengerTHIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dave-O2 · ‎03-09-2025

Afternoon @Boneeeey

So i can check on this, can you please drop me a PM with your mobile number and email address and i'll take a closer look 👍

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Jaycopter · ‎05-09-2025

This happened to me too. Could you take a look into it if I message you my info please. Thanks 😊

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