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M&S Weekend Treats - No Codes Available?

Bluebell38
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Like another member on this forum, I won the M&S Weekend Treats, as part of O2 Blue Mondays Promotion, but when I clicked on the unique prize link, within the time frame shown, it shows no codes available. 

Can someone help please?

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Dave-O2
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Afternoon @Savvysun 

 

Before we can proceed, please contact PRSNT through the app and they'd be able to help directly. 

 

When logged in to the Prsnt app, go to Profile > Help Centre > Click 'Chat with us' at the very bottom.

 

If you're still facing issues, please drop me a PM with your mobile number.

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MI5
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@Bluebell38 

Like the answer to the other customer......

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Dave-O2
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Afternoon @Bluebell38 

 

Just checking in was this sorted? If not, please drop me a PM with your mobile number and a screenshot of what shows when trying to claim your prize.

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Marshy
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My qr code for a £10 m&s won't scan in the shop .I've just messaged you.

Thanks

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madasaf1sh
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@Marshy 

 

If the QR code doesnt work in Store then you need to contact Marks and Spencers Customer Care, as they are the ones who issue the codes and can resolve..

If these QR codes are anything like the Student Beans offer, then you need to go to a normal till and not use the Self Service ones...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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skaur
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Hi @Dave-O2 I also won a M&S gift card yesterday and when I went to redeem today, it said no codes were available.

please can you look into this? I have a screenshot of the webpage

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Dave-O2
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Morning @skaur 

 

So i can get this checked out, please drop me a PM with your mobile number email address & a screenshot of the error.

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skaur
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I have PM’d you, thank you @Dave-O2 

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Savvysun
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Hi @Dave-O2 I have the same issue as above any chance you could help? Thanks

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Oxonian
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Please bear in mind @Savvysun that @Dave-O2 won't be around until Monday. 👍

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