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Extra numbers on account

Etsmum
Level 1: Joiner
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Hi, I have 5 numbers attached to my account & only 4 showing. As far as I  know the other has been transferred from virgin so why isn't it showing on my account?

2nd Q is, how do I change the name next to one of the numbers on my account? Thanks

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Enlli
Level 69: Guiding Light
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The one from Virgin will be on a separate account for now as ex Virgin accounts are not being merged till after all the moves have taken place.

Not sure how to change names on a multi account. I'm sure someone here will

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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