cancel
Showing results for 
Search instead for 
Did you mean: 

Disney Plus

RJR
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I recently added Disney Plus through O2. On my Disney Plus account it says I can now manage my subscription through O2, but on the O2 app it says I still need to activate Disney Plus. No matter what I try, I can't seem to confirm this benefit. I just want confirmation that Disney Plus is now linked to my O2.

 

Robert

Message 1 of 5
1,028 Views
4 REPLIES 4

jonsie
Level 94: Supreme
  • 95759 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: Adding and removing O2 Extras  

 

Message 2 of 5
1,024 Views

MI5
Level 94: Supreme
  • 151862 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

@RJR 

It will say it needs activating until the 28 day selection period has passed.

To check if it's managed through O2,, log in to your account on Select profile | Disney+ (disneyplus.com) and check the billing details.

It should say managed by O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
1,019 Views

jonsie
Level 94: Supreme
  • 95759 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

MI5
Level 94: Supreme
  • 151862 Posts
  • 650 Topics
  • 28847 Solutions
Registered:

Correct

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,004 Views