Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

O2 Priority

Reply
Posts: 117,654
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Disney + 6 months free offer how to get it

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎29-03-2020

Re: Disney + 6 months free offer how to get it

I just upgraded over the weekend can I get 6 months free disney plus
Posts: 117,654
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Disney + 6 months free offer how to get it

@Conditions 

It depends if you upgraded to an eligible tariff.

Check your "extras" in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎29-03-2020

Re: Disney + 6 months free offer how to get it

How do I find out
Posts: 117,654
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Disney + 6 months free offer how to get it

Check your "extras" in your My O2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 7
Registered: ‎02-04-2020

Re: Disney + 6 months free offer how to get it

Hi I upgraded and recieved 6 months Disney +free but I've not been sent a link via email. When I go to add extras it asks for £5.99 month. I've rang 5 times and been given the runaround. I've tweeted with no response. Can someone help please.

Posts: 117,654
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Disney + 6 months free offer how to get it

It will take a couple of days for your MyO2 to update to the free offer.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎02-04-2020

Re: Disney + 6 months free offer how to get it

In same situation except they keep dropping the calls.... only got the option for the £5.99

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Disney + 6 months free offer how to get it

I upgraded an hour ago and got the Disney+ offer. I got 6 text messages and 5 emails with various things about the upgrade and the link given said that i could also redeem in Extras on My O2 which is the way I did it. I was on the laptop, not the app.

Level 1: Joiner
Posts: 1
Registered: ‎03-04-2020

Re: Disney + 6 months free offer how to get it

I am a new 02 customer and chose Disney + as my extra. I should receive 6months free subscription. How do I set this up? The link in the email takes me to Disney+ but the options are for monthly or annual subscription. How do I proceed without being charged after the genetic 7 day trial?