Cinema offer.Been charged twice.

[elise111]

I paid £9 for o2 cinema offer and was also charged  £8:99 .Please help shirley darling

[TallTrees]

Hello Shirley 

Welcome to the O2 community We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

[madasaf1sh · Accepted solution]

@elise111 

It is not o2 that charge you for the cinema tickets but Vue, so you need to speak to them, and see if they will refund you.. 

Nothing o2 can do to help..