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Can’t claim odeon ticket on o2 priority

Vickyl
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Hi, l am unable to get the free odeon cinema ticket as an error keeps appearing. 

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pgn
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The terms of this offer are quite particular, @Vickyl - try again within the timespan shown in blue here, perhaps? 

Screenshot_20210823-175054.png

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Message 2 of 17
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Steve74
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Same happens every week it’s a joke 

Message 3 of 17
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jonsie
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Not fit for purpose and to be honest it never has been in my opinion

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pgn
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How many times...?

Screenshot_20210416-234542.png

I have lost count...

 

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gmarkj
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Same again for me today...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Vespertine
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I have for the life of me been trying to claim my odeon vouchers for the last 2 hours! But unable to.. i keep getting the message "sorry there was a problem adding voucher" on the odeon app and trying the website too i get an error message. My vouchers were for tomorrow (the 13th), been trying all evening to no avail.

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Vespertine
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 i really fancied catching a film yesterday. I am certain I have followed all the terms and conditions, I have used these O2 Odeon vouchers before without any issue but am not sure whats happening..

is there any way i can attach my screenshots to the error i am getting

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pgn
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Tap the picture icon to add a picture, @Vespertine:

Screenshot_20210913-070037.png

 

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Message 9 of 17
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AK04
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Both my daughter and I had issues trying to book our tickets last night for the codes we got last week, kept saying the codes were incorrect when they were copied exactly as per the screenshots we took.  Tried contacting on twitter as it says you should and also a pm to martin-O2, no response from either so we have both lost out on the cinema today.  Have used before with no issue so know how to use them.  

Message 10 of 17
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