Solved: BTS priority tickets

Tigs24 · ‎29-05-2018

Why is there no O2 Priority link to the BTS World Tour tickets at the O2? I have been with O2 since I first had a mobile phone, and this is the despicable way a so called valued customer is treated. My daughter has so been looking forward to possibly being able to see this band. I feel so frustrated with O2, it may be time to move on if this is how their so called perk of being registered with them works. Very disappointing. Anyone have any answers to being able to purchase priority tickets please?

Martin-O2 · ‎30-05-2018

We’re sorry for any miscommunication or confusion on the pre-sale of BTS tickets. We get 99% of pre-sales in our venues but some artists choose not to have them and we have to respect that decision. It hasn't been possible to secure Priority Tickets for this gig.

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Cleoriff · ‎29-05-2018

Hi @Tigs24 Another thread about this here. https://community.o2.co.uk/t5/O2-Priority/BTS-Love-Yourself-presale-missing-link/m-p/1127886

The link is now working if you check that thread or here https://www.theo2.co.uk/events/detail/bts

Veritas Numquam Perit

MI5 · ‎29-05-2018

Pre-sales now cancelled apparently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-05-2018

@MI5 wrote:
Pre-sales now cancelled apparently.

Oh....what a shame. I will carry on checking the thread...:smileysad:

Veritas Numquam Perit

MI5 · ‎29-05-2018

https://twitter.com/TheO2/status/1001510439581310978/photo/1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Tigs24 · ‎29-05-2018

Thank you for your reply

Tigs24 · ‎29-05-2018

Thanks for trying to help. The link doesn’t work, and the website says there will not be any priority ticket sale tomorrow. I am so incensed over this that I think my time with O2 may well be coming to an end. You can’t even make a straight forward complaint via email, just sent around the houses. Not good enough.

MI5 · ‎29-05-2018

Complaints here @Tigs24

https://www.o2.co.uk/how-to-complain

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎30-05-2018

We’re sorry for any miscommunication or confusion on the pre-sale of BTS tickets. We get 99% of pre-sales in our venues but some artists choose not to have them and we have to respect that decision. It hasn't been possible to secure Priority Tickets for this gig.

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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