cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Music code not working

Helpme21
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently changed my sim only plan and it came with Apple Music. I got the text from o2 that a code has been issued and see it in the priority app.

 

however when I come to redeem the code it’s says the code has already been used, but I just got so not sure how this is possible.

 

Can I get a new working code?

 

 

Message 1 of 3
251 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@Helpme21 

 If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
246 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 127445 Posts
  • 614 Topics
  • 22137 Solutions
Registered:

@Helpme21 

 If you message O2 on Facebook (https://o2uk.co/O2CFB) Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
247 Views

adec
Level 4: Observant
  • 57 Posts
  • 2 Topics
  • 3 Solutions
Registered:

@Helpme21 if you have time, it would be great to know whether they were able to help you, and the issue got sorted... would be useful info for other Members in the same situation going forward! .. Thanks! ..

Crown Communication - an O2 Select Partner
www.crown-communication.co.uk
Message 3 of 3
222 Views