on 08-09-2025 08:36
I am a PAYGO customer and cant sign into 02 Priority - i can receive the code but every time i input it i get a message saying there was a problem try again later this has been ongoing for weeks and I want to use the service - I have uninstalled and re-installed cleared cache and cookies, tried on different devices and re started phone etc - none of which works - any ideas - I really need it working to access pre sale tickets
on 08-09-2025 09:18
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
on 08-09-2025 09:50
on 08-09-2025 09:50
For tickets, you can use website as well https://priority.o2.co.uk/tickets
Not sure how long it will still be around, but it works..
on 08-09-2025 10:04
thank you both