02 priority flowers

[Patonthenet]

Very disappointing, first time I used the 02 priority and with a promise of 25% discount I thought I'd buy some valentine flowers.

Got the code, went to the site and registered, picked a qualifying product.

Came to use the discount code it never worked. Went back to 02 site to check terms and conditions once more, I didn't make a mistake.

Very disappointed

[Bambino]

@Patonthenet You can lodge a complaint here: https://www.o2.co.uk/how-to-complain The Resolver link within that link has given many people good results. https://www.resolver.co.uk/freeadvice/companies/o2-complaints/services?odm=300_1_1&utm_source=O2&utm...

[EmilieT]

Good morning @Patonthenet, and sorry to hear you had difficulties using your Priority code earlier!

If you're referring to this offer, I found the below information on the page:

If you have any issues redeeming this offer please speak to Bloom & Wild customer service direct at - hello@bloomandwild.com or call 020 7352 888 7312.

I was wondering if you tried that route by any chance? If you tell us more about the error you were encountering as well, I'd gladly pass on your feedback on my end. 

[jonsie]

Also try a different browser such as Edge or IE. If still a problem then call them with the code. 

[Patonthenet]

They got one chance, no error just said code was not valid.

If this is what happens with 02 priority then I'll remove it.

I have since bought the flowers somewhere else, after all cant wait.

Did nir see anything about contacting anyone if there is a problem, but there again I didn't spend hours searching.

Firefox is my browser on android Samsung Galaxy S9 + if that's not good enough then stuff

Thanks for your comments, time has come and gone