on 07-12-2021 18:58
I have discovered fraud on my account- how can I stop an order?
Solved! Go to Solution.
on 07-12-2021 19:15
Hi
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )
on 07-12-2021 19:15
Hi
This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202 (or specific Payment management number -0800 902 0217 )
on 07-12-2021 19:32
You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
If you say "Fraud" you will get put through to someone.
8.00am is the best time to call if you can for shortest waiting times but try at anytime..