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Changing Delivery location

Shamus1991
Level 1: Joiner
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Hi there,

 

I've recently ordered a phone upgrade but it's delivery location has been set at a previous house that I do not live at anymore. Is there a way I can change this via account or do I have to call customer service?

 

 

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madasaf1sh
Level 52: Innovator
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@Shamus1991 

 

Best thing to do is pick up the phone and speak to customer services and see if it is possible for security reasons it can usually only be done to the registered address or a work address. 

 

The numbers to call are 0344 809 0202 from any none o2 phone or 0344 809 0202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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madasaf1sh
Level 52: Innovator
  • 3321 Posts
  • 24 Topics
  • 718 Solutions
Registered:

@Shamus1991 

 

Best thing to do is pick up the phone and speak to customer services and see if it is possible for security reasons it can usually only be done to the registered address or a work address. 

 

The numbers to call are 0344 809 0202 from any none o2 phone or 0344 809 0202

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts



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