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Hi, I cannot see my bill

Customer15
Level 1: Joiner
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Hi I cannot see my bill following the URL in the email you shared

And you scheduled 3 direct debits for my account?

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madasaf1sh
Level 76: Forum Legend
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@Customer15 

 

You will need to call payment management on 0800 902 0217 and they should be able to help...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

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madasaf1sh
Level 76: Forum Legend
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Registered:

@Customer15 

 

Go to www.o2.co.uk and then click on myo2, at the top and login in. 

All the details will be there.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Customer15
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Hi thanks, all logged in but it says

You don't have any products or services in this MY O2 account.

However they sent me an email to check my bill, and they debited 3 times my account with different amounts. 

Can't speak to a real agent in the chat as well.

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madasaf1sh
Level 76: Forum Legend
  • 10295 Posts
  • 56 Topics
  • 3025 Solutions
Registered:

@Customer15 

 

You will need to call payment management on 0800 902 0217 and they should be able to help...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 5
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Customer15
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Amazing thank you!

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