two numbers on one account

[2sims1account]

Hi i have an account with two numbers or sims and wish one of the numbers to be stopped please. have been trying to call you and you said to me that this would happen but i am still paying per month for two numbers that i do not need any more 

many thanks

russ

[2sims1account]

one of the numbers is no longer being used as this was for my son who has now taken out another new contract with you

[Bambino]

@2sims1account Please see this: Cancelling Your Contract - A Guide - O2 Community

[MI5]

@2sims1account 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.