my mobile number

[Iryna]

Hi 

i just got a new phone and was sent sim card which is 5G with a new number however i would like to keep my old number how can i do this please?

[jonsie · Accepted solution]

Follow this guide

Guide: Migration & porting into O2  

[Cleoriff]

If you were with O2 previously @Iryna  then you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

[Iryna]

Thank you

[Iryna]

Thank you very much

[jonsie]

You're welcome 😊