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Godders82 · ‎05-06-2023

How do O2 justify an increase in my mobile phone charges of 17.24% before VAT, in April this year?

Enlli · ‎05-06-2023

Because it is written in the Terms and Conditions and plastered on their website.

Also OFCOM say they can.

All 4 main network have done similar.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎05-06-2023

Because it is written in the Terms and Conditions and plastered on their website.

Also OFCOM say they can.

All 4 main network have done similar.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

increased charges