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free Disney+

DocMarten
Level 1: Joiner
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on ‎13-12-2020 21:10

on ‎13-12-2020 21:10

I am trying to activate my free 6 months of Disney+ but both the app and the website will not let me. It keeps saying Oops. Sorry, we weren't able to add your extra. Please try again

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MI5
Level 94: Supreme
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on ‎13-12-2020 21:20

on ‎13-12-2020 21:20

@DocMarten 

It's a known error that O2 are trying to fix.

@O2Georgina should hopefully jave more info in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Georgina
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on ‎14-12-2020 08:29

on ‎14-12-2020 08:29

Hi @MI5  Thanks for the tag,

@DocMarten  I will send you a private message so we can look in to this for you

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O2Georgina
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on ‎14-12-2020 19:00

on ‎14-12-2020 19:00

@DocMarten  Im going to tag @Thomaso1  To assist you

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