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cannot sign into the my o2 app and it has been longer than 48 hours

JahmalKnox
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

everytime I sign into my o2 on the Web it is no problem but when I try on the app it keeps saying something has gone wrong. I have deleted the app and redownloaded it to see if that would work but it hasn't so clearly the problem must be with my account. can someone do something about this?

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madasaf1sh
Level 78: King of Kings
  • 12159 Posts
  • 69 Topics
  • 3243 Solutions
Registered:

@JahmalKnox 

 

We are all customers but, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Message 2 of 2
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1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12159 Posts
  • 69 Topics
  • 3243 Solutions
Registered:

@JahmalKnox 

 

We are all customers but, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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