Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello, You are trying to charge my account £38.76 and another £52.32. This payment was meant to be taken 2-3 days after the 14th of August. I have cancelled my plan with you on this day as I have left the country. I have cancelled my direct debit sin...
I am experiencing a problem with my SIM that I'm not receiving text messages and phone calls. I've been to the store and they changed my SIM 3 times in 1 week and the problem is still there. I've talked to the customer service and nothing has changed...
Hi,I've just switched my contract from a physical SIM to an eSIM. When trying to sign into my account to download the eSIM, I am unable to do so because it requires MFA to login by texting my phone number. Because my other SIM has been deactivated, I...
Hello, Can someone please provide some assistance here. I am a new customer to o2 and have not been able to get into myo2. When i took out the contract for an ipad pro it created an account for me with my email address as my username (not the one i u...
Hi how can I unblock the 18+ sites ?
where can I chase an order? They’ve taken the money and said they would get back to me within 24 hours but nothing
I have tried to log in to the Myo2 app about 10 times and after I’ve completed the login and text message security code steps, it keeps saying “Something went wrong.Oops. My 02 isn't available to you yet.If you're new to 02, it can take up to 48 hour...
I am being charged for Apple TV but this subscription has been cancelled - it is due to finish 24 sept can you please remove this charge
I am currently in the USA I cannot receive or make any calls can you help please?
I cancelled my contract and returned my phone in post but it’s saying that I haven’t. Can you confirm this?
