Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hi.I'm being charged for my returned phone that I swapped through switch up.They have confirmation and I have a reference number to confirm they have received the phone back.It was sorted out the first month and now it's back to being charged.I have ...
Hello!someone is blocking my phone and stealing my top-up and internet. Please explain and help.regardsdariusz granica
I’ve received the email saying my return has been processed but noticed that it says you can print the returns label. I don’t have a printer. Does the jiffy bag contain a returns label / form with the phone details, etc?
I would like to cancel my Amazon prime extra, Amazon says I need to contact O2. Please can you cancel my Amazon Prime Extra. Thank you
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Hey, trying to update my iPhone 15 Pro Max, when I type the IMEI number into the switch up section of My O2 for the checks I get the following message:"You're only able to recycle this device""This device isn't eligible for Switch Up, but you can sti...
Hi I’m currently abroad and my sim can’t be accessed it’s asking for a PUK code I don’t have a phone to phone from and I can’t log in to my 02 account as there’s no signal on my phone
My account was set up for the benefit of my son. Now that he is of age, I wish to now transfer the account to my son.
Hi all,I'm hoping someone can help. My sim appears to have been cut off due to some security issue. I can't make or receive calls and txts. When I log into my online o2 account it states:We need to send you a code to check that you’re supposed to hav...
