My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6729 Views
  • 1 replies
  • 1 kudos

netwerk proplem

phone voice  dropping to 3g from 4g

Can't access My O2

I've recently swapped my existing number onto a new sim card. Now when i try to login to My O2 it asks me for my mobile number so it can verify who I am with a s digit code. This is even though I've been with O2 for 10 years. when i enter the code it...

Onion by Level 1: Joiner
  • 257 Views
  • 3 replies
  • 0 kudos

Cannot open app

cannot open O2 app and won’t allow my login in details 

Resolved! My o2 Firefox Issue

When I try to view the My o2 page after logging in, the information is available for just a moment before it disappears and I'm left with the view seen in this image: I've tried disabling all add-ons and it still happens. Oh, it also does this in Edg...

WhiteLeaf by Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Resolved! Top up

Dear Sir or MadamThank you in advance for your support.Are there any instructions on how to top up the battery?if you have a "16-digit" top-up code?If I dial 4444 and then press "2",the top-up does not work for me.Does anyone have a solution please?G...

Ralph3 by Level 1: Joiner
  • 195 Views
  • 1 replies
  • 0 kudos

Resolved! Air pods

Where is my code for my air pods? I was told 30 days. 50 days later, I was told 5 days, 8 days later I'm being ignored

Fo by Level 1: Joiner
  • 242 Views
  • 3 replies
  • 0 kudos

Network

Hello, I’ve noticed that my network it’s not working as it used to be, it is very very slow and sometimes doesn’t work

ElenaC by Level 1: Joiner
  • 147 Views
  • 1 replies
  • 0 kudos

Apple watch

Good morning, I am looking at upgrading my Apple Watch however I can see on my bills I have several different added parts. Would I be able to cancel the sync-1 on my account (my current watch) before I upgrade to a new watch?

Reb-smi by Level 1: Joiner
  • 166 Views
  • 1 replies
  • 0 kudos