My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8660 Views
  • 1 replies
  • 1 kudos

Address

The app won’t let me change my address 

Ducki by Level 1: Joiner
  • 262 Views
  • 1 replies
  • 0 kudos

Resolved! My bills aren't showing up in My O2 and the My O2 app isn't working.

Had a bill come through today that is 2x more than normal and wanted to view it and see why as I pay for my brother's phone line. I've logged onto My O2 and cannot view any of my O2 products and can't view my bill (or any previous bills). I've tried ...

Lost phone,freeze account

How do I freeze account ,phone lost when travelling

MKaz by Level 1: Joiner
  • 279 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

I have a pac code and would like to change my current number to a different one

Barkway96 by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

account locked

my account has been locked and i don’t know my password to my account as i’ve only just registered with o2

Resolved! Contract

How can I find out when my contract ends?

Abbey5 by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos

Mobile data

Hi my mobile data stopped working a few days ago and is still not functioning

Gareth6 by Level 1: Joiner
  • 212 Views
  • 1 replies
  • 0 kudos