Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I want to stop paying for and using a phone
Hello I would like to change my bill date to the 14th of each month and I was wondering if the money could get taken out my bank card automatically please and thank you
I have just over a £140 to pay on my devise plan and an airtime payment which is extortionate. If I pay what is owing on the device can I leave 02? Thank you.
I need to get copies of my old bills (download and print is fine) but My O2 only has the last 6 months. I can't get older ones E.g September 2019-August 2020 for my accounts. i was forced to go paperless without paying but was told I could get digita...
I have cancelled my contract with yourselves nearly 6 weeks ago and received my puc code as you can see the phone has not been used at all I was told I would receive a final bill but yet to receive this. I have tried multiple times to contact you, ha...
My O2 issued on 13/12/2021, Why 12 GBP payment was due on 24/12/2021?
I have got Disney + on my account but it won't let me activate it
I have more than one O2 PAYG Mobile number and want to be able to access and manage them from there MyO2 app using the same account with the same email address. How do I do this? If this isn't possible it's something that you really should add as a f...
Hi everyone I received a text offering me 3 months of Disney+ for free so I text to take the offer up. I got a text back saying it had been added to Myo2. When I logged on it said it needed activating before I could use it. So clicked on activate and...
Good Morning,I was recently offered a free 6 month trial of Disney +.I accepted the offer on Monday 20th December and received a text stating a would receive a text message within 24hr to confirm this had been applied to my account - no such text has...
