Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! PUK not recognised

updated my phone and now PUK not recognised.

Live chat unavalible?

Hey all, Having trouble that needs to be dealt with my chatting to one of their real people, but it's always offline?

Resolved! O2 bill

Hi I’m trying view a future bill as I received an email saying my bill will be increasing. But my account online isn’t working and the app said the it is not available for my account and that I should contact o2

Resolved! My o2

Why can't I log in to My O2 app?

Resolved! I can’t go to my O2

I was trying to login to my o2 because I have a pending bill and I am not in the country so I was not able to pay but now I can’t even sign in to my account so I don’t know how I can pay

Resolved! Pay bill

Trying to pay off my bill which you lot make ridiculously difficult

Resolved! I am unable to access the bolt on tariff

Hello, I am unable to access the bolt on tariff. I have been using this sim since the 8th of February yet it keeps telling me to wait for 48hrs if I’m new on O2. When I try to subscribe, it fails and says “something went wrong”

Resolved! No service

For over 3 weeks now our mobile signal in Marshwood Vale has been non-existent. It used to be almost perfect and as O2 (and their piggbackers) is the only 4G we can receive both indoors and outdoors it is essential. Broadband and Fibre are not stable...

Resolved! I can’t log into app

I can’t log into my o2 account. It says my number isn’t locked to the account. Also it doesn’t let me log into the app but my email is signed up.

Resolved! Paying device plan off early

How can I settle my device plan off early like 2years early. No link to enable me to do this

O2

Forum Posts